Support

If seeking a new application or add-on

Use this ticket to complete the acquisition/request process. To learn more about the process, visit its.appstate.edu/acquisitions-purchases.

Based on existing campus resources

For assistance with enterprise-level or campus-wide AI software and services, contact the Academic Technologies team using this ticket and insert under Object: the service name (i.e. Zoom Web Conferencing or Microsoft Copilot). 

ITS Office of Information Security

Report a cybersecurity risk or concern.

For general technical support or questions

Submit a support ticket, call the Help Desk or walk-In and visit one of our Tech Support Centers.

Use this ticket to share a content suggestion for the website, report a broken link or accessibility issue.