Support

If seeking a new application or add-on

Use this ticket to complete the acquisition/request process. To learn more about the process, visit its.appstate.edu/acquisitions-purchases.

Based on existing campus resources

For assistance with enterprise-level or campus-wide AI software and services, contact the Academic and Emerging Technologies team using this ticket and insert under Object: the service name (i.e. Zoom Web Conferencing or Microsoft Copilot). 

Use this ticket to share a content suggestion for the website, report a broken link or accessibility issue.

ITS Office of Information Security

Report a cybersecurity risk or concern.

For general technical support or questions

Submit a support ticket, call the Help Desk or walk-In and visit one of our Tech Support Centers.

for Custom AI Solutions

Have an idea for a custom AI application, intelligent agent or process automation? Partner with our AI Technical Team to explore, design and build high-impact AI solutions for academic or operational use in your unit or department. Submit a Service or Software Request and select AI Projects from the Service or Software drop-down menu.