Best practices
This information is not considered complete or exhaustive.
Data privacy & usage
Respect privacy: Do not enter personal information into AI unless the AI solution is approved by the University for personal information and you have obtained informed consent.
Opt-out: Avoid sharing data for AI learning when possible.
Informed consent: Get user consent and University approval before using AI. Users must be informed about how their data is being used and have the option to opt out or delete their data, and the University must approve AI solutions and the types of data that should be used with AI.
Emerging technology
- Secure meetings: Avoid risky third-party bots and integrations. They may scrape calendars, transcribe or record meetings and save data in unknown places.
Promoting discourse
Positive contributions: Discuss how AI can help achieve goals.
Ethical issues: Talk about ethical concerns and limitations of AI.
Generating content
Content creation: Cite generative AI use transparently.
Refer to policies: Follow discipline-specific journal, publisher and professional group policies.
Strategic Insights
Artificial intelligence isn’t a future conversation; it’s already shaping how we staff, advise, forecast and serve.
In this episode of Human at the Counter, Elizabeth Riede sits down with Appalachian State University CIO Keith Werner and Deputy CIO/Deputy COO Tom Van Guilder to explore what responsible AI leadership looks like in higher education and why it matters across hospitality and service industries.
Responsible use
Learn with integrity
Use AI to enhance studies, not to bypass academic responsibilities.
Be respectful
Use AI to support learning, not to violate privacy and confidentiality.
Promote fairness
Ensure that AI tools are used in ways that do not perpetuate bias or discrimination.
Be transparent
Clearly disclose when and how AI tools helped with your content.
Own your work
Be responsible for verifying AI-generated information and ensure the originality of submissions.
Encourage collaboration
Ensure that use promotes collective learning and mutual support rather than individual advantage.